Purpose of this article
This article explains how to use the Consumption Coverage tool to monitor meter data quality month by month, understand exactly what the coverage percentages mean and how they are calculated, and take action to close gaps before reporting deadlines.
What the Consumption Coverage tool shows
The Consumption Coverage tool gives you a portfolio-wide heatmap of data completeness. Each row represents an asset, each column represents a month in the selected calendar year, and the percentage in each cell shows how complete that asset's meter data is for that month.
Where to find it: Data Collection Portal β Portfolio β Consumption Coverage
Applies to: Energy, water, and waste β switch between them using the tabs at the top of the table

How coverage percentages are calculated
The Consumption Coverage tool applies the Scaler data coverage methodology to each calendar month individually. This means coverage is calculated at the meter level and weighted by covered area β meters are not treated as equal shares of an asset.
Understanding this is important: the percentage shown in each cell is not simply "how many meters have data this month." It reflects how much of the asset's floor area is represented by meters that have data, and how complete that data is.
Monthly time coverage
Time coverage for each meter is calculated per calendar month. If a meter has consumption data for 15 out of 30 days in a given month, its time coverage for that month is 50%.
When a consumption record spans multiple months β for example, a utility bill covering January 15 to February 15 β Scaler uses temporal alignment to apportion it across months proportionally by number of days. This is a straightforward day-weighted split; no seasonal or weather-based adjustments are applied.
Area weighting
Each meter's monthly time coverage is weighted by its share of the total covered area across all active meters for the asset. This means a meter covering 800 mΒ² has four times the influence on coverage as a meter covering 200 mΒ².
If the total covered area of all active meters is less than the asset's total floor area for a given Area type, Scaler applies an area corrective factor. This reduces coverage to reflect the portion of the asset that has no meter coverage at all β not just the portion with missing data.
How multiple meters in the same area type are handled
Meters of the same resource (energy, water, waste) within the same Area type are assumed not to overlap in the floor space they cover. Their Covered area values are summed regardless of category or subcategory β for example, natural gas, grey electricity, and district heating meters in the same Area type all contribute to the total covered area independently.
Key principle: Coverage reflects both how complete the meter data is and how much of the asset each meter represents. A missing month on a large meter affects coverage far more than a missing month on a small meter. Similarly, an asset where meters only cover half the floor area will never exceed 50% coverage, even if all those meters have complete data.
β For the full methodology, including corrective factor calculations and worked examples, see: Scaler data coverage methodology.
Coverage quality ratings
Scaler color-codes each cell based on the coverage percentage:
- Excellent (90β100%): Dark green
- Good (80β89%): Light green
- Fair (50β79%): Yellow
- Poor (<50%): Red
Viewing meter-level coverage details
To understand why an asset has a particular coverage percentage for a given month:
- Scroll through the table to identify the months with low percentages for a given asset
- Click the + icon next to the asset row to navigate to that asset's Meters & Consumption dashboard
- Expand βView statistics Λβ at the top of each area-type table to determine whether meters cover the full floor area for that area type
- Review the
Scaler time coveragecolumn for each meter β this shows directly whether a meter has missing consumption data for that month
Use this view to determine whether a low coverage figure is caused by a few meters with missing data, one large meter with no data, or meters that don't collectively cover the full floor area.

Adding missing data
Once you've identified which meter is causing a gap, open the meter to add consumption:
- Click the pencil icon next to the relevant meter
- Go to the Meter consumption tab
- Click Add consumption
- Fill in the missing days
Filtering the coverage table
Use filters to focus on a subset of your portfolio relevant to your reporting needs.
Available filters
- Property type: Office, retail, industrial, residential, and others
- Location: Country, region, or city
- Tags: Any custom tags you've created to group assets (investor groupings, reporting cohorts, asset strategies, etc.)
- Entity names: Similar to tags, but referring specifically to fund/portfolio names
Applying filters
- Click the filter icon at the top of the table
- Select your filter criteria
- The table updates to show only matching assets
Exporting coverage data
- Apply any filters relevant to your export
- Click Download at the top of the page
- The coverage table downloads as an Excel file, maintaining the same structure and any active filters
Warning If you want a full portfolio export, remove all active filters before downloading.
What to do when coverage is low
Low coverage comes down to one of two root causes: missing consumption data on existing meters, or meters that don't collectively cover the full asset floor area.
Note: Inactive meters (those with no active period in the reporting year) and meters excluded from calculations do not contribute to coverage β so they will not cause a coverage gap. If you've excluded physical meters specifically to avoid double counting with a calculated meter, this is correct behavior and will not affect coverage negatively.
Step 1: Identify which meters are causing the gap
Scroll through the coverage table to find the months with low percentages for a given asset. Then click the + icon next to the asset row to see meter-level detail. Review the Scaler time coverage column for each meter β this shows directly whether a meter has missing consumption data for that month.
Step 2: Check whether data is missing or meters are missing
Navigate to Data Collection Portal β [Asset] β Meters & Consumption. Expand each Area type section to see the floor area panel, which shows total covered area compared to total floor area. If covered area is less than total floor area, you need additional meters to cover the remaining area. If covered area matches total floor area but coverage is still low, the issue is missing consumption data on existing meters.
Step 3: Fill missing consumption data
Once you've identified which meter is causing a gap, open the meter to add consumption. Click the pencil icon next to the relevant meter, go to the Meter consumption tab, click Add consumption, and fill in the missing days.
Step 4: Add meters for uncovered floor area
If part of the asset has no meter coverage, create additional meters with the appropriate Area type and Covered area values. Even if no consumption data is available for those meters yet, their presence allows Scaler to accurately track the gap.
Tip
Focus first on meters with the largest Covered area values β these have the greatest impact on overall coverage.
Troubleshooting & common mistakes
- Coverage percentage seems incorrect β Confirm all active meters are properly configured. Verify that
Covered areaandArea typeare correctly set on each meter β these fields directly affect how much weight each meter carries in the calculation.
- Coverage is lower than expected even though data exists β Check whether your meters collectively cover the full asset floor area for each
Area type. If the total covered area is less than the floor area defined in Reporting Data β Floor Areas, the area corrective factor will reduce coverage regardless of how complete the meter data is. Navigate to Meters & Consumption and expand the floor area panel within each area type section to compare.
- Coverage won't reach 100% even with complete data β This means meters do not cover 100% of the asset's floor area for one or more area types. Coverage is capped by the area corrective factor until all floor area is accounted for by active meters.
- Coverage differs between this table and GRESB-aligned data coverage β This is expected. The Consumption Coverage tool uses the Scaler data coverage methodology, which is meter-weighted and makes gaps visible that GRESB's aggregated methodology can hide. The two metrics serve different purposes and will often show different figures for the same asset. See [Scaler data coverage methodology] for a detailed comparison.
- Can't find a specific asset β Confirm you are viewing the correct portfolio using the selector in the global header.
- Filter results are empty β Assets without the selected tag or attribute will not appear in filtered views. Check that the relevant assets have been tagged correctly in asset settings.
- Export doesn't include all assets β Remove any active filters before downloading if you want the full portfolio coverage report.
