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Getting started in Scaler: ESG data coordinator

An onboarding guide for ESG data coordinators responsible for operational data management, quality assurance, and platform administration.

Purpose of this article

This guide explains how ESG data coordinators use Scaler to manage day-to-day data operations, ensure data quality, and support the ESG team's reporting workflows.


Your role in Scaler

As an ESG data coordinator, you are an operational data manager who bridges strategy and execution.

You handle the hands-on work of data collection, validation, and quality assurance. While the ESG team sets strategy and produces final reports, you ensure the underlying data is complete, accurate, and audit-ready.


Your key workflows in Scaler

Workflow 1: Upload and validate bulk data

When you'll do this:

  • During monthly or quarterly data collection cycles
  • When onboarding new assets or historical data
  • After receiving data files from property managers
  • Before reporting deadlines

Where in Scaler: Data Collection Portal → Asset → Upload Log Data Collection Portal → Asset → Energy / Water / Waste

What you'll need to know:


Workflow 2: Configure and maintain asset and meter setups

When you'll do this:

  • During asset onboarding
  • When assets are acquired or disposed
  • When meter configurations change
  • When operational changes affect data structure (e.g., tenant submetering)

Where in Scaler: Data Collection Portal → Asset → Meters Data Collection Portal → Asset → Details

What you'll need to know:


Workflow 3: Review and resolve data quality issues

When you'll do this:

  • Daily or weekly data quality checks
  • After bulk uploads
  • Before reporting deadlines
  • When alerts are triggered
  • After receiving data from property managers

Where in Scaler: Data Collection Portal → Portfolio → Alerts Data Collection Portal → Asset → Upload Log Analytics Portal → Portfolio → Performance (data coverage indicators)

What you'll need to know:


Workflow 4: Coordinate data collection via data requests

When you'll do this:

  • During monthly or quarterly collection cycles
  • When preparing for reporting season
  • When filling identified data gaps
  • When following up on missing or incomplete submissions

Where in Scaler: Data Collection Portal → Portfolio → Data Requests

What you'll need to know:


Workflow 5: Prepare and validate data for reporting

When you'll do this:

  • Before framework submission deadlines
  • When supporting audit preparation
  • Before ESG team generates final reports
  • During quarterly or annual reporting cycles

Where in Scaler: Data Collection Portal → Portfolio → Alerts Analytics Portal → Portfolio → Performance Data Collection Portal → Portfolio → Reports (draft review)

What you'll need to know:


Workflow 6: Maintain emission factor configurations

When you'll do this:

  • During annual emission factor database updates
  • When onboarding new assets in different regions
  • When methodologies change
  • When supporting ESG team configuration requests

Where in Scaler: Data Collection Portal → Portfolio → Emission Factors

What you'll need to know:


Workflow 7: Support audit preparation and documentation

When you'll do this:

  • During scheduled audits
  • When auditors request supporting documentation
  • Before assurance engagements
  • When ESG team needs audit trail exports

Where in Scaler: Data Collection Portal → Asset → Audit Trail Data Collection Portal → Portfolio → Reports (audit trail sheets)

What you'll need to know:


Quick reference: Where you'll work most often

Scaler location
Primary use
Data Collection Portal → Asset → Energy / Water / Waste
Enter and validate consumption data
Data Collection Portal → Asset → Meters
Configure and maintain meter setups
Data Collection Portal → Asset → Upload Log
Review and resolve upload errors
Data Collection Portal → Portfolio → Alerts
Monitor and resolve data quality issues
Data Collection Portal → Portfolio → Data Requests
Coordinate data collection from stakeholders
Data Collection Portal → Portfolio → Emission Factors
Maintain emission factor configurations
Analytics Portal → Portfolio → Performance
Review data coverage and completeness

What to focus on during onboarding

✅ Learn efficient bulk upload workflows using spreadsheets ✅ Understand data quality alert types and resolution methods ✅ Master asset and meter configuration processes ✅ Learn data request coordination workflows ✅ Understand emission factor configuration basics ✅ Familiarize yourself with audit trail features


Need help?

  1. Review Scaler Knowledge Base for detailed how-to guides
  1. Ask Lumi AI for instant answers to platform questions
  1. Discuss with your ESG team for strategic direction and priorities
  1. Contact your Scaler Account Operations Manager for personalized support
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