Scores in Scaler

Score of 75-100: Strong ESG performance with comprehensive data coverage and good alignment with sustainability targets. Assets in this range typically have high data quality, certifications, and improving like-for-like performance.

Score of 50-74: Moderate ESG performance with room for improvement. May indicate data gaps in some aspects or weaker performance on intensity metrics or certifications.

Score of 25-49: Significant improvement opportunities. Likely indicates missing data in multiple aspects, lack of certifications, or poor alignment with decarbonization pathways.

Score below 25: Critical gaps in data coverage or performance. Priority should be on completing data collection and understanding where the asset stands on key metrics.

Tip

The ESG Score is most useful for tracking relative performance across your portfolio and identifying which assets need the most attention. Use the aspect-level breakdown to understand which specific areas (energy, water, certifications, etc.) are driving the score up or down.

Score of 100: The asset's EUI in the reporting year is already below the 2050 CRREM energy threshold for its region and property subtype. The asset meets long-term energy efficiency targets today.

Score of 75-99: The asset is performing better than the current year's CRREM pathway target and is on track to meet 2050 targets with moderate continued improvement.

Score of 50-74: The asset is moderately aligned with the pathway but will need significant energy efficiency interventions to meet 2050 targets.

Score of 25-49: The asset is below the current year's CRREM pathway target. Substantial energy reduction measures are needed to align with decarbonization goals.

Score of 0: The asset's EUI significantly exceeds the CRREM pathway threshold. This indicates urgent need for energy efficiency improvements.

The Net Zero Energy Score and Net Zero Carbon Score often move together because GHG emissions are largely driven by energy consumption. However, they can diverge:

Monitor both scores to understand whether performance improvements are coming from energy efficiency (reducing total consumption) or carbon reduction strategies (cleaner energy sources).

Use scores to monitor portfolio performance over time and identify assets that need attention. The ESG Score provides a holistic view, while the Net Zero Energy and Carbon Scores focus specifically on decarbonization pathway alignment.

Example workflow: Run quarterly reviews of portfolio ESG Scores to identify assets that have declined quarter-over-quarter, investigate root causes (data gaps vs actual performance decline), and prioritize corrective actions.

Use scores to prioritize which assets receive capital investment for energy efficiency improvements, renewable energy installations, or certification pursuits.

Example workflow: Sort assets by Net Zero Energy Score to identify buildings furthest from CRREM pathway alignment. Model the impact of proposed capital improvements on pathway alignment to justify investment decisions.

Use scores to communicate performance to investors, lenders, tenants, and other stakeholders who need high-level performance summaries without diving into raw consumption metrics.

Example workflow: Include ESG Score trends in quarterly investor reports to demonstrate portfolio-wide sustainability performance and year-over-year improvement trajectory.

Use the GRESB Dashboard to prepare for GRESB Real Estate Assessment submission by identifying data gaps and estimating scoring potential before the reporting deadline.

Example workflow: Six months before GRESB submission, review the GRESB Dashboard to identify which assets are missing data for key indicators. Prioritize data collection efforts on high-impact gaps that affect scoring.

Use Net Zero Energy and Carbon Scores to understand how your portfolio aligns with science-based decarbonization pathways and where interventions are most urgently needed.

Example workflow: Set internal targets for minimum Net Zero Carbon Scores by 2030 and 2040. Track annual progress against those targets and model the impact of planned interventions (renewable energy procurement, building retrofits) on future scores.

Scores are only as good as the data behind them. Before using scores for decision-making, ensure you have:

Assets with significant data gaps will show artificially low scores that don't reflect actual performance.

A single score at a point in time provides limited insight. Track scores year-over-year to understand whether your sustainability initiatives are working and whether you're moving in the right direction.

Example: An ESG Score of 65 might seem mediocre, but if it was 50 last year and 40 the year before, that upward trend demonstrates meaningful progress.

For the Scaler ESG Score, don't just look at the overall score—drill down into the seven aspects to understand what's driving performance. An asset might have a moderate overall score but very strong energy performance and weak certification coverage. That tells you where to focus improvement efforts.

Net Zero Energy and Carbon Scores compare assets to CRREM pathways specific to their region and property subtype. A score of 60 for an office building in Amsterdam means something different than a score of 60 for a retail property in Phoenix—different baseline energy intensities and climate conditions.

Don't compare scores across different property types or regions without understanding the underlying pathway differences.

Scores are designed to contextualize performance, not replace raw metrics. When investigating why an asset has a low score, look at the underlying consumption data, intensity metrics, and data coverage to understand the root cause.

Use your current score distribution to set achievable improvement targets. If your portfolio average ESG Score is 55, setting a target of 90 within one year is unrealistic. Instead, target incremental improvements (e.g., move from 55 to 65) with specific initiatives tied to score components.

Use Scaler's filtering capabilities to analyze scores by property type, country, asset group, or other attributes. This helps you understand whether certain segments of your portfolio are underperforming and need targeted interventions.

Check whether the Show Scaler Scores toggle is enabled. Navigate to Data Collection Portal → Portfolio → Settings and verify the toggle is turned on. When disabled, Scaler scores are hidden throughout the platform.

A score of 0 means your asset's EUI exceeds the current year's CRREM pathway threshold for your property type and region. This doesn't mean performance is bad in absolute terms—it means the asset isn't aligned with the science-based decarbonization pathway. Check the Roadmaps dashboard to see how far your EUI is from the pathway and what level of improvement is needed.

Check whether you added new data categories this year. If you started tracking waste or water data that was previously missing, your score may appear to decline because you're now being measured on aspects that were previously zero. Also check like-for-like consumption trends—if other assets improved more than yours, your relative score may decrease.

This typically means you're missing GHG emissions data or gross floor area data. Check that you have energy consumption data entered, that your emission factors are properly configured, and that the asset has a valid GFA value.

GRESB score modeling in Scaler is indicative only. GRESB applies benchmarking against peer groups, validation by assessors, and interpretation of responses that Scaler cannot replicate. Use the GRESB Dashboard for improvement planning, not score prediction.

Check whether they have the same property type and region. CRREM pathways vary significantly by property subtype and climate zone. An office building and a retail property in the same city will be compared to different pathways, resulting in different scores even with similar consumption.

Verify that certifications have valid issue dates and haven't expired. Scaler only counts active certifications when calculating the Building Certifications aspect. Also check that the certification is mapped to the correct asset in the platform.