Purpose of this article
This article explains how to achieve 100% Scaler data coverage by addressing the two dimensions that determine data completeness in Scaler: area coverage and time coverage.
It focuses on what needs to be true and how to get there, not on how data coverage is calculated.
What 100% Scaler data coverage means
Scaler data coverage reaches 100% only when both of the following conditions are met:
Scaler area coverage= 100%
Scaler time coverage= 100%
If either dimension is incomplete, overall Scaler data coverage will remain below 100%.
The two dimensions of Scaler data coverage
1. Scaler area coverage
Do meters collectively represent the full floor area of the asset?
2. Scaler time coverage
Do meters have consumption data for every day of the reporting period?
Both are evaluated at meter level and aggregated to asset level.
Achieving 100% Scaler area coverage
To achieve full Scaler area coverage, active meters must collectively cover 100% of the relevant floor area for either:
- the whole building, or
- common area + tenant area
How to check area coverage
- Go to Data Collection Portal → Portfolio → Asset List
- In the table, sort
Energy – Area coverage
(set the metric to Critical (Scaler))
- Edit the asset and open Meters & Consumption
- Review coverage per
Area type
This view shows whether meters collectively represent the full floor area defined in Reporting Data.
How to improve area coverage
If area coverage is below 100%:
- Identify which
Area typeis not fully covered
- Add meters to represent the missing floor area
- Even if no consumption data is available yet
- Ensure meters are:
- active for the reporting period, and
- included in calculations
Your Account Operations Manager may refer to these placeholder meters as ghost meters.
💡 When the total of allCovered areavalues equals the total floor area for the relevantArea type,Scaler area coveragereaches 100%.
Achieving 100% Scaler time coverage
To achieve full Scaler time coverage, every meter must have consumption recorded for every day of the reporting period.
Missing days on a single meter will reduce overall time coverage.
Portfolio-level approach
Meter List
The Meter List provides a comprehensive view of all meters across your portfolio with sortable columns for time coverage and covered area. This view is particularly useful for prioritizing data collection efforts.
- Go to Data Collection Portal → Portfolio → Meter List
- Sort the
Time coveragecolumn to identify meters with the most missing data
- Click into any meter to open its Consumption Drawer and fill missing daily values
Filtering tips:
- Prioritize landlord-controlled meters — they are often easier to complete
- Sort by
Covered areato focus on meters with the largest impact on area coverage
Consumption Coverage
The Consumption Coverage tool visualizes data completeness across all assets in your portfolio, showing monthly coverage percentages for energy, water, and waste meters. This view helps you identify which assets need attention and navigate directly to data entry.
- Go to Data Collection Portal → Portfolio → Consumption Coverage
- Review the monthly coverage table to identify assets with gaps
- Expand any asset row to see meter-level details
- Click Add data next to any meter to navigate directly to the consumption entry interface
Key features:
- Color-coded coverage quality ratings (excellent, good, fair, poor)
- Filter by property type, location, or custom tags
- Export coverage reports for stakeholder communication
Asset-level approach
Use this approach when working asset by asset.
- Go to Data Collection Portal → Portfolio → Asset List
- Sort
Energy – Time coverage
(metric: Critical (Scaler))
- Edit the asset and review Scaler time coverage per meter
- Open the Consumption Drawer to fill missing periods
When Scaler data coverage reaches 100%
⚠️ Scaler data coverage = 100% only when:
Completing only one dimension is not sufficient.
Common reasons coverage remains below 100%
- One or more meters are missing consumption data
- Meters do not collectively cover the full floor area
- Meters are inactive for part of the reporting period
- Meters are excluded via
Include in calculations
These situations are common and indicate where data completeness can be improved, not necessarily incorrect data.
Key takeaway
Achieving 100% Scaler data coverage ensures that:
- all relevant floor area is represented by meters, and
- all meters have complete consumption data over time.
This makes analytics, intensities, projections, and reporting outputs more reliable.