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2026 Reporting Guide — During Season

A step-by-step guide for completing data collection, resolving issues, and generating reports in Scaler.

This is Part 2 of the 2026 Reporting Guide. For pre-season setup tasks (Parts 1A and 1B), see the 2026 Reporting Guide — Pre-season prep.


Purpose of this article

This guide walks you through everything needed to finalise your data and generate reporting outputs in Scaler — from a final settings check through to saving your reports.


Step 1: Confirm your portfolio settings

Before working through your data, do a quick check in Data Collection Portal → Portfolio → Settings to confirm:

  • Default reporting year is set to 2025
  • First month of your interval and Enable fiscal year match how you report
  • All required reports are enabled under Data Collection Settings
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Scaler defaults to calendar year reporting. If your portfolio reports on a fiscal year, go to Data Collection Portal → Portfolio → Settings, enable Enable fiscal year, and set First month of your interval accordingly. Otherwise all reports, alerts, and data coverage calculations will run on a calendar year basis.

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Tip: Reports that haven't been enabled won't appear in the reporting UI and won't generate data alerts or completion tracking. If a report is missing, go to Portfolio → Settings → Data Collection Settings to enable it.

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For GRESB-specific configuration checks, see Completing a GRESB submission using Scaler.


Step 2: Complete asset-level data

Most asset-level data is added and updated in bulk via the Scaler Spreadsheet. Download the latest version from Data Collection Portal → Portfolio → Asset List, make your updates, and upload. For full guidance, see How to use the Scaler Spreadsheet. Individual assets can also be edited directly in the platform via Asset List.

Review existing data

Check the following fields are still accurate for each asset:

  • Active and Sold status
  • Active in reporting outputs
  • Status (e.g. Standing Investment, New Construction Project)
  • Gross floor area (GFA), GFA - Common area, GFA - Tenant area — and that Relevant since dates are set correctly
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Warning: Gross floor area (GFA) must equal the sum of GFA - Common area and GFA - Tenant area. A mismatch will generate a blocking issue.

Input new annual values

Update the following fields with 2025 values:

Reporting Details: GAV, Annual vacancy rate, Percent of ownership

Financial Data: Market value

Add new certifications and energy ratings

  • Set Date obtained for any new certifications
  • Set Expiration date for energy ratings (recommended — enables expiry alerts in Scaler)
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Warning: Only certifications with a Date obtained on or before the last day of the reporting year are valid for GRESB scoring. Verify dates carefully before generating your GRESB Asset Spreadsheet.

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If you're collecting data from property managers or other external stakeholders, use the Data Request Tool to send structured requests directly from Scaler. See Data Requests: Overview.


Step 3: Input and QA consumption data

Most meter and consumption data is added and updated in bulk via the Scaler Spreadsheet. Download the latest version from Data Collection Portal → Portfolio → Asset List, make your updates, and upload. For full guidance, see How to use the Scaler Spreadsheet. Individual meters and consumption ranges can also be added or edited directly in the platform via Asset → Meters & Consumption.

If you're collecting consumption data from property managers or other external stakeholders, the Data Request Tool can be used to request this data directly. See Data Requests: Overview.

Ensure Energy, Water, and Waste meters have 2025 consumption ranges entered. Two rules apply across all meters:

  • Consumption periods within a single meter cannot overlap by more than one day
  • The combined Covered area across meters for an area type cannot exceed the floor area value for that area type. Note that if the covered area is left blank, the platform will default to the total GFA for the selected area type of that meter.

Finding and closing data gaps

Scaler provides several tools to identify and close gaps before your reporting deadline:

  • Alerts — within each report in the reporting UI, Blocking Issues and Warnings surface missing data, errors, and outliers at the asset level
  • Meter List — a portfolio-wide view of all meters and their data coverage, organised by Energy, Water, and Waste. Useful for identifying meters with missing or incomplete data and monitoring coverage at scale. Navigate to Data Collection Portal → Portfolio → Meter List. See Meter List.
  • Consumption Coverage — a portfolio-wide heatmap showing data completeness month by month for each asset. Navigate to Data Collection Portal → Portfolio → Consumption Coverage. See Consumption Coverage.

Scaler surfaces three types of alerts:

  • Missing data — required fields for generating a given report
  • Errors — non-compliant values or misaligned reporting boundaries (e.g. inconsistent Area type choices, floor areas without coverage or missing Relevant since dates, overlapping consumption dates)
  • Warnings — boundary conditions and outliers, such as consumption outside ownership dates or unusual spikes compared to previous years

Scaler's maximum coverage toggles let you define whether a given energy category covers the full floor area for each area type. This applies to all reporting outputs and removes the need to create manual placeholder meters for areas where data wasn't collected.

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Only enable Covers full area when consumption genuinely exists across the entire floor area for that area type. If consumption is partial — for example, only some floors have gas supply — leave the toggle OFF and use placeholder meters for the uncovered portion. See Configuring maximum floor area coverage settings for a visual explanation of the three coverage scenarios.

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How maximum coverage toggles work

Navigate to Data Collection Portal → Portfolio → Settings → Maximum Coverage to set portfolio-level defaults, or to Asset → Meters & Consumption for asset-level overrides.

Toggle ON — maximum floor area equals the full floor area value for that area type, regardless of how many meters exist. Use this when consumption exists across the full area but you haven't collected all data.

Toggle OFF — maximum floor area equals the sum of all meter coverage areas. Use this when meters represent true maximum potential coverage.

Default settings are: Electricity ON, DHC OFF, Fuels/Gas OFF. Review these and adjust where your portfolio differs from the default.

For portfolios already using placeholder meters: set a start year for the toggle (typically 2025). Placeholder meters remain the source of truth for prior years and are not removed — they become redundant from the start year onwards and can be deleted at your own pace once reports are verified.

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Complex meter configurations

For guidance on setting up meters for complex scenarios — including District Heating and Cooling, heat pumps, and f-gas equipment — see Meter setup scenarios & examples and Reporting District Heating, Cooling, and heat pump systems in Scaler.

If your portfolio includes assets that require f-gas emissions reporting, see Fluorinated gases (f-gas) for guidance on how to record this correctly.


Step 4: Configure emission factors

Navigate to Data Collection Portal → Portfolio → Settings → Emission Factors.

Location-based

Confirm you're using the correct emission factor set. For assets in Australia and the USA, link each asset to the correct state or eGRID subregion using the Energy network field in Asset Details — otherwise Scaler defaults to the country-level factor.

Market-based

If your submission requires market-based emissions:

  1. Create Energy supplier region entries and Supplier entries in the Emission Factor Tool
  1. Add supplier-specific factors by Subcategory + Source
  1. Link assets to an Energy supplier region and meters to a Supplier

Where supplier-specific factors are unknown for an asset, create a placeholder Energy supplier region with no factors entered. Scaler will then default to location-based factors for that asset, in line with GHG Protocol guidance.


Step 5: Resolve issues and reach 100% Data Readiness

Navigate to Reports in the main navigation and open the relevant report.

The report overview shows a three-step workflow:

  1. Get Data Readiness to 100% — resolve all blocking issues before final report generation
  1. Optimise report — review warnings and preferred fields
  1. Generate & Save Report

Work through Blocking Issues first — these are the missing required fields and errors that prevent final generation. Use View & Fix Issues to navigate directly to affected assets. Once all blocking issues are resolved, Data Readiness reaches 100%.

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Step 6: Generate a draft and review output

At any point before reaching 100% Data Readiness, click Generate draft report to preview your output. Use this to catch issues early — for example, checking that report totals look reasonable, or that certifications and floor areas are mapping correctly.

Regenerate as often as needed as you continue adding and correcting data.

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Tip: For GRESB, generate a draft submission and upload it to the GRESB Portal well before the deadline. GRESB doesn't publish an exhaustive list of validation rules — uploading early serves as an additional validation check in the portal itself and helps surface any submission-specific issues in time for review and resolution. When GRESB returns validation errors not yet surfaced in Scaler, share them with your Account Operations representative so they can be built into the platform.


Step 7: Generate and save your final report

Once Data Readiness is at 100% and you've reviewed warnings and draft outputs:

  1. Go to Reports → select the relevant report
  1. Confirm the time frame, unit system, and other report preparation settings
  1. Click Generate & Save Report

This saves a fixed, time-stamped copy of the report — including the underlying emission factors, conversion factors, and raw data. Saved reports appear under Saved Reports in the navigation and can be downloaded at any time.

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Saving a final copy is particularly important if you plan to update emission factors or make data corrections after the reporting deadline, as it preserves a record of what was submitted.

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Saving only happens at the moment of generation. If you generate a report without saving, you can still download it from Report History — but you cannot promote a past generation from Report History to Saved Reports later. For details on Saved Reports vs Report History, see Using the Reports Portal.


Troubleshooting & common issues

Some assets are missing from a report Check Active, Sold date, Active in reporting outputs, and Status. Some reports (e.g. GRESB, INREV) also apply filters that exclude non-operational assets, non-investment properties, or assets owned for only part of the year.

F-gas emissions If your reporting framework requires f-gas emissions data, see Fluorinated gases (f-gas) for guidance on recording this correctly.

District Cooling emission factors To apply a separate emission factor for District Cooling, set up the meter with Subcategory = District Chilled Water. This creates a distinct line in the location-based and market-based emission factor tables that you can edit manually.

District Heating & Cooling and heat pumps For DHC and heat pump meter setup — including how to avoid double-counting energy consumption and how to handle unknown heat pump output — see Reporting District Heating, Cooling, and heat pump systems in Scaler.


Additional resources

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